Jobs
Concierge Apart Hotel - Full Time (Luxembourg City, Luxembourg)
WHAT WILL YOU BE DOING
- Be the friendly face guests meet first – welcoming, informing, and assisting them with any needs
- Support check-in and check-out when needed
- Keep all communal areas (lobby, hallways, outdoor zones) clean, tidy, and inviting
- Handle small maintenance tasks and repairs (e.g., light bulbs, basic troubleshooting)
- Monitor and oversee the work of the cleaning company
- Manage linen stock and deliveries, ensuring timely restocking
- Coordinate with external providers and technicians for occasional interventions
- Organize deliveries, mail, and key/badge management
- Track and maintain cleaning and maintenance supplies
- Report technical issues or malfunctions to management
- Share recommendations about local transport, restaurants, and activities with guests
WE OFFER YOU...
- A versatile role in a welcoming and international setting
- Competitive salary
- Opportunities for personal and professional growth
- A collaborative team culture built on respect and mutual support
WE ARE LOOKING FOR...
- Previous experience in a similar role or in hospitality/service is a strong plus
- Handy and well-organized, with basic technical skills
- Able to coordinate with external service providers
- Guest-focused mindset, with discretion and a natural sense of hospitality
- Fluent in French and English (German and/or Luxembourgish is a bonus)
- Independent, reliable, and highly responsible
- Flexibility to work occasionally in the evenings or on weekends
To apply, send your CV to jobs@smartflats.be mentioning 'Concierge Luxembourg Application' in the subject line.
Looking forward to meeting you!
Chief Financial Officer - Full Time (Brussels, Belgium)
WHAT WILL YOU BE DOING
As our Chief Financial Officer, you will:
- Lead financial strategy and operations across 3 countries
- Report directly to the Board and help shape the strategic direction
- Own the numbers: from accounting and budgeting to forecasting and dashboards
- Implement smart systems that bring clarity, automation, and insight
- Drive financial discipline across entities while staying agile
- Be a thought partner to the CEO and Board in creating long-term value
WE OFFER YOU...
- A competitive salary package with upside potential
- Long-term alignment through equity or performance-based rewards
- A front-row seat in a market leader with European ambition
- A culture that’s fast, honest, and growth-focused
WE ARE LOOKING FOR...
- Strong foundations in accounting (Exact Online), financial control, and cash management
- A mind for financial analytics and performance tracking
- Experience working across multi-entity, international structures
- A track record in system implementation and process reliability
- A balance of rigour and entrepreneurship — you get things done
- Mastery of English and Dutch or French
- Strong IT literacy with a focus on financial and accounting software
If you see yourself in this vacancy, please send your application and covering letter to jobs@smartflats.be, mentioning the position you apply for in the subject line.
We’re not just building rooms — we’re building the future of smart living.
Operational Assistant - Full Time (Brussels, Belgium)
WHAT WILL YOU BE DOING
- Receive guests to the hotel by greeting them warmly
- Attend guests’ inquiries
- Inform guests of the services and accommodation rates in the hotels
- Check-in/out
- Planning of arrivals of the day/weekend in the hotels
- Manage in-house guest inquiries
- Cash and bill reservations
- Make direct reservations for guests according to their needs
- Build good relationships with guest
- Keep clear and comprehensive records of guest bookings and billings
- Maintain orderliness at the front desk
- Report issues of maintenance and housekeeping to the managers
- Answer telephone, take and relay messages
- Provide information to callers
- Receive and sort mail and deliveries
- Monitor and maintain office equipment
- Control inventory relevant to reception area
- Tidy and maintain the reception area
WE OFFER YOU...
- A Scale-up working environment.
- The opportunity to learn new skills on the job.
- Immersion in a team of diverse talents of all ages and cultures.
- A mentor to support your development.
WE ARE LOOKING FOR...
- Minimum 1 year of experience in the hospitality industry
- Knowledge of the hospitality industry and management is a plus
- Knowledge of Microsoft Office suite cations (Word, Excel, PowerPoint, Outlook)
- Knowledge of customer service practices
- Knowledge of Reservation software (Fidelio, MEWS) is not mandatory but can be a PLUS
- Verbal and written communication skills
- English and French mandatory (dutch, spanish can be a plus)
- Customer Service Orientation
- Organized
- Ability to work independently and as part of a team
To apply, send your CV and a short cover letter explaining how you would fit in our team. Send it to jobs@smartflats.be mentioning the position you apply for in the object of the email. Looking forward to meet you!
